TRANSFORMATIONAL LEADERSHIP, JOB PERFORMANCE AND EMPLOYEE PERSPECTIVES: AN EXPLORATION
Abstract
This study aims to investigate the influence of transformational leadership on job performance among operators in one multinational company located in the southern region of Malaysia. In this study, transformational leadership was measured by using the Transformational Leadership Questionnaire (TLQ), while job performance was assessed by the Individual Work Performance Questionnaire (IWPQ). A total of 103 operators in one multinational company located in the southern region of Malaysia were chosen as the respondents of the study. Findings from SmartPLS reveal that there is a significant relationship between transformational leadership and job performance among the studied respondents. It explains that if a leader sets a good example for his or her team, the members of the team will work well together to complete the assigned work. Besides that, a few recommendations were given to the studied company and future research. For the studied company, the leader should provide opportunities for its members to express their opinions and creative solutions for any encountered problems. Meanwhile for future research, it is suggested to conduct this similar study by using a mixed-mode approach which combines qualitative and quantitative methods of data or information collection.
Keywords: transformational leadership, job performance, multinational company
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