Does Work Stress Harm Job Performance? A Survey Study among Young Urban Professional Group (YUPPIES)

Authors

  • Nurul Hidayana Mohd Noor Faculty of Administrative Science and Policy Studies, UiTM Seremban
  • Nur Balqis Kamal Faculty of Administrative Science and Policy Studies, UiTM Seremban
  • Nurhafizah Aminuddin Faculty of Administrative Science and Policy Studies, UiTM Seremban

Abstract

The main aim of this comparative study is to determine the influence of work stress towards job performance.  A quantitative survey of 200 Malaysian young urban professional groups (YUPPIES) has been conducted.  The main analysis first reveals that there is no relationship between extrinsic effort and job performance (r = 0.147, p = 0.145) for female YUPPIES and also for male YUPPIES (r = 0.038, p = 0.707). Second, there is significant and positive relationship between extrinsic reward and job performance for both female (r = 0.550, p = 0.000) and male (r = 0.399, p = 0.000) YUPPIES.  Finally, there is no relationship between overcommitment and job performance (r = 0.117, p = 0.248) for female YUPPIES. However, there is significant and positive relationship between overcommitment and job performance (r = 0.423, p = 0.000) for male YUPPIES.  Based on the findings, two interesting results have been discovered. First, extrinsic reward does not negatively affect performance for both gender and second, overcommitment does not negatively affect performance for female YUPPIES. Therefore, in this case, work stress has been discovered to give positive influence on job performance. These works illustrate and provide some views in organizational management and human capital development from Malaysian working environment.

Downloads

Download data is not yet available.

Author Biography

Nurul Hidayana Mohd Noor, Faculty of Administrative Science and Policy Studies, UiTM Seremban

Senior lecturer at Faculty of Administrative Science and Policy Studies, UiTM Seremban

Spss intructor at at Faculty of Administrative Science and Policy Studies, UiTM Seremban

Bachelor Degree in Administrative Science (UiTM)

Masters Degree in Administrative Science (UiTM)

Phd in Social Work (University Malaya)

References

Bekkouche, N. S., Holmes, S., Whittaker, K. S., & Krantz, D. S. (2011). Stress and the heart: Psychosocial stress and coronary heart disease. The handbook of stress science: biology, psychology, and health, 385-398.

Blackmore, E. R., Stansfeld, S. A., Weller, I., Munce, S., Zagorski, B. M., & Stewart, D. E. (2007). Major depressive episodes and work stress: results from a national population survey. American Journal of Public Health, 97(11), 2088-2093.

Bosworth, H. B., Feaganes, J. R., Vitaliano, P.P, Mark, D. B., Siegler, I. C. (2001). Personality and coping with a common stressor: Cardiac catheterization. Journal of Behavioral Medicine, 24(1), 17-31.

Braveman, P. A., Egerter, S. A., & Mockenhaupt, R. E. (2011). Broadening the focus: the need to address the social determinants of health. American journal of preventive medicine, 40(1), S4-S18.

Burke, P. J. (1991). Identity processes and social stress. American sociological review, 56(6), 836-849.

de Jonge, J., Spoor, E., Sonnentag, S., Dormann, C., & van den Tooren, M. (2012). “Take a break?!” Off-job recovery, job demands, and job resources as predictors of health, active learning, and creativity. European Journal of Work and Organizational Psychology, 21(3), 321-348.

Dollard, M., Winefield, H. R., & Winefield, A. H. (Eds.). (2003). Occupational stress in the service professions. CRC Press.

González-Morales, M. G., Peiró, J. M., Rodríguez, I., & Greenglass, E. R. (2006). Coping and distress in organizations: The role of gender in work stress. International journal of stress management, 13(2), 228.

Hauck, E. L., Snyder, L. A., & Cox-Fuenzalida, L. E. (2008). Workload variability and social support: Effects on stress and performance. Current Psychology, 27(2), 112.

Ismail, A., Saudin, N., Ismail, Y., Samah, A. J. A., Bakar, R. A., & Aminudin, N. N. (2015). Effect of workplace stress on job performance. Economic Review: Journal of Economics and Business, 13(1), 45-57.

Mardia K. V. (1985). Mardia’s test of multinormality. In S. Kotz, & N. L. Johnson (Eds.), Encyclopaedia of statistical sciences (pp. 217-221). Hoboken, NJ: Wiley-Interscience.

Mathur, G., Vigg, S., Sandhar, S., & Holani, U. (2007). Stress as a correlate of job performance: a study of manufacturing organizations. Journal of Advances in Management Research, 4(2), 79-85.

Msaouel, P., Keramaris, N. C., Apostolopoulos, A. P., Syrmos, N., Kappos, T., Tasoulis, A., ... & Siegrist, J. (2012). The effort-reward imbalance questionnaire in Greek: translation, validation and psychometric properties in health professionals. Journal of occupational health, 1202060230-1202060230.

Opacka-Juffry, J., & Mohiyeddini, C. (2012). Experience of stress in childhood negatively correlates with plasma oxytocin concentration in adult men. Stress, 15(1), 1-10.

Pflanz, S. E., & Ogle, A. D. (2006). Job stress, depression, work performance, and perceptions of supervisors in military personnel. Military medicine, 171(9), 861-865.

Purvanova, R. K., & Muros, J. P. (2010). Gender differences in burnout: A meta-analysis. Journal of vocational behavior, 77(2), 168-185.

Roberts, J. A., Lapidus, R. S., & Chonko, L. B. (1997). Salespeople and stress: The moderating role of locus of control on work stressors and felt stress. Journal of Marketing Theory and Practice, 5(3), 93-108.

Safaria, T., Othman, A., & Wahab, M. N. A. (2011). The role of leadership practices on job stress among Malay academic staff: A structural equation modeling analysis. International Education Studies, 4(1), 90-100.

Sawang, S., & Newton, C. J. (2018). Defining work stress in young people. Journal of Employment Counseling, 55(2), 72-83.

Schermerhorn, H. (2005). Organizational behavior. Osborn.

Schnall, P. L., Dobson, M., Rosskam, E., & Elling, R. H. (2018). Unhealthy work: Causes, consequences, cures. Routledge.

Sekaran, U., & Bougie, R. (2013). Research methods for business – a skill building approach (6th ed.). West Sussex, UK: John Wiley & Sons.

Selye, H. (1974). Stress sans détresse. Lippincott.

Sharma, N. R., & Yadava, A. (2001). Mental health of women in relation to job stress. Journal of Personality and Clinical Studies, 17(1), 41-44.

Slišković and Seršić (2011). Work stress among university teachers: Gender and position differences. Archives of Industrial Hygiene and Toxicology, 62(4), 299-307.

Smith, T. D., Hughes, K., DeJoy, D. M., & Dyal, M. A. (2018). Assessment of relationships between work stress, work-family conflict, burnout and fire-fighter safety behaviour outcomes. Safety science, 103, 287-292.

Tabari M., & Ghorbani, M. (2009). The role of emotional intelligence in leadership decision-making. Researcher (Management), 5(16), 30-46.

Warraich, U. A., Ahmed, R., Ahmad, N., & Khoso, I. (2014). Impact of stress on job performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, ISSN, 2319-1171.

Wan, W. H., Haverly, S. N., & Hammer, L. B. (2018). Work, Stress, and Health of Military Couples across Transitions. In Occupational Stress and Well-Being in Military Contexts (pp. 69-90). Emerald Publishing Limited.

Wege, N., Li, J., & Siegrist, J. (2018). Are there gender differences in associations of effort–reward imbalance at work with self-reported doctor-diagnosed depression? Prospective evidence from the German Socio-Economic Panel. International archives of occupational and environmental health, 91(4), 435-443.

Welbourne, T. M., Johnson, D. E., & Erez, A. (1998). The role-based performance scale: Validity analysis of a theory-based measure. Academy of management journal, 41(5), 540-555.

Weyers, S., Peter, R., Boggild, H., Jeppesen, H. J., & Siegrist, J. (2006). Psychosocial work stress is associated with poor self‐rated health in Danish nurses: A test of the effort–reward imbalance model. Scandinavian journal of caring sciences, 20(1), 26-34.

Downloads

Published

2019-12-24

How to Cite

Mohd Noor, N. H., Kamal, N. B., & Aminuddin, N. (2019). Does Work Stress Harm Job Performance? A Survey Study among Young Urban Professional Group (YUPPIES). Journal of Human Capital Development (JHCD), 12(2), 1–14. Retrieved from https://jhcd.utem.edu.my/jhcd/article/view/5307

Issue

Section

Skills and Competency Development